Open Invitation, If You Think Our Emails Are “Excessive”
Simple offer. If you believe our communications are excessive, send your evidence to [email protected]. We encourage it. Bring policy, bring numbers, bring dates. If there is substance, we will address it. If it is posturing, the record will show that.
What we expect in a credible allegation
- Definition – your formal definition of excessive communications, copied from your policy or law.
- Scope – the date range in question, the channels used, the total count, and a breakdown by channel.
- Authority – the legal or policy basis that sets a limit, for example an internal standard, published guidance, or statutory rule.
- Impact – concrete operational impact, not vibes, include missed deadlines, measurable cost, or risk created.
- Adjustments – what reasonable adjustments you recorded for us, how they were applied, and where they were not.
- Evidence – logs, screenshots, ticket IDs, auto replies, quarantine notices, or case management notes.
If you cannot provide the items above, you may just be using a label to avoid scrutiny. Labels are not evidence.
Copy, paste, and send this template
Send your completed email to [email protected]. If you prefer, you can also CC your regulator or legal team.
What happens when you email us
- We log and preserve your message, attachments, and headers for evidential integrity.
- We review the policy basis and the numbers you provide, we may request clarifications.
- We may publish anonymised summaries where it is in the public interest, with supporting documents where appropriate.
- Baseless or bad faith allegations may be published in context to correct the record.
Data handling basis, legitimate interests and the right to respond to allegations. For privacy details, see our site policy.
If your claim stands up, we will say so. If it does not, the paperwork you send will help demonstrate why. Either way, truth wins.
Questions or corrections, email [email protected]
The Reasonable Adjustment, thereasonableadjustment.co.uk
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