Published: 28 November 2025
A quick update on Ki-Ki, because quite a lot has happened since the first public preview and the pay what you can community support announcement.
Ki-Ki has moved from an experiment on paper to an active service. The site is live at ki-ki.co.uk, with clearer pages that explain what I actually do for small organisations who need stable infrastructure and someone who will pick up the details.
What Ki-Ki offers right now
Ki-Ki is built for SMEs, charities, and community projects in the UK that need the following.
- Web builds and rebuilds. Fast, static sites, fronted by Cloudflare, written in plain English, and documented so the organisation is not locked into me forever if they want to move later.
- Security deep dives. Practical security work that actually reduces risk. Firewall rules, hardened headers, evidence grade logging, and simple notes that explain what has changed.
- Ongoing digital support. Help for people who do not have an IT department, only a laptop, a password spreadsheet, and a list of things that are quietly worrying them.
- Support for food banks and community projects. The pay what you can model for UK food banks and similar grassroots projects is staying. If you run something in that space and need web or Cloudflare help, you can still ask even if your budget is stretched to the max.
Email and contact, now on Proton
Ki-Ki now has dedicated email through Proton. General enquiries use [email protected]. That keeps client conversations separate from The Reasonable Adjustment, and gives a better privacy baseline for people who want to talk about security, data handling, or incidents.
How Ki-Ki supports The Reasonable Adjustment
Time for the bit that feels like self promotion. The Reasonable Adjustment (TRSA) is not a business model. It is a civil empowerment project that publishes evidence, guides, and letters that people can actually reuse. I am not going to put that behind a subscription, or paywall individual posts, or charge people who are already in a mess to read about their rights.
That does not magically make the bills disappear. Domains, hosting, subscriptions, printing, postage, and the hours it takes to do careful work all cost something in the real world.
Ki-Ki is one of the ways I make that sustainable:
- Do high standard work for organisations that need proper infrastructure and are able to pay for it.
- Charge a fair rate for that work and document it clearly.
- Use part of that income to fund TRSA so the site stays free to read and free to access.
Clients of Ki-Ki do not get any influence over what appears on The Reasonable Adjustment. If I ever need to write about a sector I also work in, the evidence still decides the content.
No pop ups, no ad network, no paywall
A quick reassurance for readers. The Reasonable Adjustment will never run pop up adverts, autoplay videos, or those cheerful cookie banners that pretend surveillance is a favour whilst passing your data onto the highest bidder. I am not planning any hidden subscription tiers or paid comment sections either.
If you need help with a letter, a SAR, or you are trying to untangle a mess with a public body, you should not have to get your card out before you can even read the basics. That principle is not moving.
If you want to get in touch
If you run a small organisation and need help with your website, email, or Cloudflare setup, you can contact Ki-Ki at [email protected] or start with the public information at ki-ki.co.uk.
If you are here because you are fighting through a complaint, a SAR, a safeguarding concern, or some other bureaucratic nonsense, and you just need clear information, then you are already in the right place. The Reasonable Adjustment will stay free and accessible, and Ki-Ki is one of the ways I can keep that promise.
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