Tyneside Services Directory

If you are in Tyneside and you need something practical today, this is your map. Print a document without grief, scan ID, find a legal clinic that actually replies, or speak to an advocate who will not rush you. It covers South Tyneside first, then Newcastle, Gateshead, and North Tyneside.

Need to print or scan today

Fast, reliable places that handle printing, scanning, and public PCs.

Hebburn Central and Jarrow Focus in South Tyneside. Quiet enough to focus, staff used to form help.
The Word, South Shields. Big hub feel, PCs, printing, good for longer sessions.
Newcastle City Library. Six floors, scanners, printing. See charges and guidance.
Gateshead Central Library. PCs, Wi Fi, scanning, and helpful staff.
North Tyneside Community Hubs and Libraries. Try North Shields Community Hub for town centre access.

South Tyneside

Hebburn, Jarrow, South Shields. The places locals actually use.

Hebburn Central. PCs, Wi Fi, printing. Accessible building with helpful staff.
Jarrow Focus. Quiet working space, printers, steady internet.
The Word, South Shields. Flagship library and cultural space with everything under one roof.
Cleadon Park Library. Smaller branch, good for quick jobs.
South Tyneside Citizens Advice. Benefits, housing, employment. Phone and appointments.
South Tyneside Welfare Support Service. First point for money and debt help through the council.
Your Voice Counts. Independent advocacy for learning disabled and autistic people. NHS complaints advocacy available.

Newcastle

Newcastle City Library. Central, lots of desks, scanners and printers.
Branch libraries and services. Quieter options across the city.
Welfare Rights Service. Council team for benefit checks and appeals.
North East Law Centre. Free or low cost legal advice. Book ahead.
Northumbria University Student Law Office. Free clinic supervised by solicitors during term time.
Disability North. Independent living, equipment advice, welfare support.

Gateshead

Gateshead Central Library. PCs, Wi Fi, printing and scanning.
Citizens Advice Gateshead. General advice, debt, employment. Webchat and appointments.

North Tyneside

Community Hubs and Libraries. Hubs with PCs, Wi Fi and Customer First Centre services.
Citizens Advice North Tyneside. Phone, online referrals, scheduled sessions.
North Shields Customer First Centre. Town centre hub and library services.

Forms and paperwork help

If you are wrestling with PIP, UC journals, evidence bundles, or appeal packs, book a slot rather than turning up cold.

South Tyneside Citizens Advice, Citizens Advice Gateshead, and Citizens Advice North Tyneside. Ask for form filling support or evidence checks.
Newcastle Welfare Rights Service and the South Tyneside Welfare Support Service. Council backed teams with strong benefit knowledge.

Free and low cost legal clinics

Short, focused advice that gets you clear on next steps.

North East Law Centre. Discrimination, employment, immigration, welfare.
Northumbria University Student Law Office. Free clinic during term time, supervised by solicitors.
Shelter North East. Housing possession, homelessness prevention, and urgent advice.

Advocacy and mental health

Your Voice Counts. Independent and statutory advocacy. Good for NHS complaints and voice in the room support.
Disability North. Independent living, equipment, and peer support.
Tyneside and Northumberland Mind. Local support line, groups, training.

Work and benefits

Jobcentre Plus. Find the nearest office and contact options.
Access to Work. Grants for workplace adjustments and support. Apply online.

How to use this map

Check hours and eligibility before you travel. Library PCs often need a card or proof of address.
Bring files on a USB stick or use cloud storage so you can print quickly.
If you need adjustments, ask in writing and keep names, dates, and outcomes.
If a service is full, ask for the nearest alternative and request a callback slot.

Updates and corrections are welcome. Email [email protected] and we will fix things fast.