There’s a curious pattern among some institutions. When they’re backed into a corner and can’t refute the substance of a complaint, they shift focus. Suddenly, the problem is not what you said – it’s how many times you said it, or the “disproportionate length of emails”.
The label of “excessive communication” gets thrown around like it means something. But let’s be honest: if the only accusation they can make is that you followed up too soon, or that your email is too detailed, they’ve already lost the argument.
Let’s draw the line together:
- Excessive is sending the same email repeatedly in 1 day.
- Excessive is harassment, threats, or abusive language.
- Excessive is unwarranted or unreasonable
- Excessive is not sending a clear message once, then following up after a reasonable time if ignored. It’s not difficult to acknowledge receipt and let someone know they’ll have to wait until a certain date for a further response. That’s called professional courtesy – and I will not allow its absence to be my burden.
In my case, I’ve been accused of being excessive. That’s interesting, considering the facts are on my side. My communications are detailed because I care about accuracy. My tone is firm because I know my rights. My follow-up is consistent because silence isn’t a substitute for resolution.
Here are my typing stats, for those who doubt the speed at which I operate. While I don’t claim to type everything myself, I am highly efficient at getting fast, accurate outputs from tools like ChatGPT. This, combined with my problem-solving mindset, makes me a nightmare for any institution that expects silence or submission. It does not give you permission to make unfounded allegations of harassment, nor does it mean your vague concerns about “excessive communications” carry any meaningful weight. They’re empty. They’re weak. And they’re not fooling anyone.
If you’re unsettled by the volume of my words, maybe it’s because I type faster than you can spin a response. With an average speed of 110 WPM and a best race of 137 WPM, I’m in the top 0.6 percent globally – and I use that speed to document failures, chase accountability, and expose doublespeak.
According to TypingPal’s benchmarks for adult typing performance:
- Average: 40+ WPM
- Productive: 60+ WPM
- High speed: 70+ WPM
- Competitive: 120+ WPM
So yes, this is a weird flex – I know – but I’m verifiably operating near competitive typing levels. Which means I don’t just get my point across – I do it faster than you can draft a holding reply.
So no, I won’t be slowing down to accommodate discomfort. I will not apologise for being organised, relentless, and able to outpace attempts to fob me off.
What’s even funnier? We actually invite people to raise formal concerns with us directly if they genuinely believe our communication style was inappropriate or excessive. We are yet to receive a response. No reply, no policy reference, no written justification – just silence. Which ironically proves the point: they don’t want to be held to account, and the easiest way to dodge accountability is to label it annoying.
If you’re still reaching for the “excessive” label, maybe you’re just not used to someone refusing to stay quiet.
Kieron JH
Founder, The Reasonable Adjustment
Be First to Comment