Pre-Action Letter with Teeth: This Could Have Been Prevented

Last updated on August 25, 2025

Date: 14 August 2025
By: Kieron JH, Founder – The Reasonable Adjustment

Today, I submitted a formal pre-action protocol letter to the trustees of The Recruitment Junction (TRJ). The letter sets out a clear and comprehensive legal challenge covering:

• Failure to make reasonable adjustments under the Equality Act 2010
• Breach of the Care Act 2014 through abrupt and unreasoned withdrawal of support
• GDPR and Data Protection Act 2018 non-compliance
• Defamatory public comments made by a trustee
• False harassment allegations made to Probation without lawful basis
• Loss of employment opportunity linked to inappropriate data handling

Every single one of these failures could have been avoided. None of this was inevitable. All it would have taken was basic professionalism, lawful conduct, and a commitment to treating disabled service users with respect.

The Turning Point

In July 2025, I approached The Recruitment Junction for employment support. I disclosed my formal diagnoses – autism, anxiety and depressive disorder, and ulcerative colitis. Instead of receiving support or reasonable adjustments, I was met with a culture of standardisation, pressure, and retaliatory withdrawal when I raised concerns.

The charity’s CEO, Beverley Brooks, cut off all support within 20 minutes of me sending a polite email expressing discomfort with their forced CV format. That email – respectful, lawful, and backed by legitimate rights – was met not with discussion but with disengagement, email blocks, and a report to Probation accusing me of harassment. There was no warning. No explanation. No review.

When Advocacy Becomes Litigation

This isn’t about hurt feelings. It’s about legal duties that exist to protect vulnerable people from exactly this kind of conduct. It’s about the safeguarding responsibilities charities claim to champion – but sometimes abandon the moment a service user asserts their rights.

TRJ’s response to lawful requests has been to shut down communication, delete records, misrepresent their funding status, and allow defamatory remarks to circulate unchecked. That’s not just unethical – it’s unlawful.

The pre-action letter, submitted today, lays out the legal grounds in full. It includes detailed references to the Equality Act, Care Act, UK GDPR, and the Defamation Act. I’ve also requested trustee meeting notes for full transparency, and copied the Home Office due to TRJ’s public funding and links to justice sector agencies.

This Should Never Have Happened

Let’s be clear. This isn’t just about me. It’s about the wider systemic pattern where neurodivergent, disabled, or justice-involved people are treated as a problem to be managed – not as individuals with rights.

I didn’t ask for special treatment. I asked for fair treatment. Instead of being heard, I was removed. Instead of accommodation, I got exclusion. And instead of accountability, I got blocked.

If The Recruitment Junction had simply followed the law and acted with decency, none of this would be happening. There would be no legal claim. No reputational damage. No need for oversight.

Next Steps

TRJ has 14 days to respond. If they fail to engage meaningfully, legal action will follow. I remain open to resolution, but not to minimisation, gaslighting, or further institutional deflection.

This case may now become a watershed moment — for TRJ, for their funders, and for how disability and justice sector organisations treat those they’re supposed to serve.

Watch this space. Because this time, the paper trail has teeth.

Kieron JH
Founder – The Reasonable Adjustment